Diakonos Technology DIAKONOS

Free Resource · Ministry Technology Series

Tools & Collaboration
for Christian Ministries

A practical guide to the technology your ministry needs — matched to your size, budget, and mission.

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Diakonos Technology DIAKONOS TECHNOLOGY

Free Resource · Ministry Technology Series

Tools & Collaboration
for Christian Ministries

A practical guide to the technology your ministry needs — matched to your size, budget, and mission.

🗺️

How to Use This Guide

Find your ministry size in Section 2 for a quick tool snapshot. Use Section 3 to explore each category in depth. Section 4 is your action checklist — start there if you're overwhelmed. Most tools listed have free or nonprofit-discounted tiers.

The Ministry Tech Stack

Every ministry — large or small — relies on the same four layers of technology. Think of it like a building: each layer supports the one above it.

Foundation — Start here
Essential — Add next
Important — Build toward
Growth — When ready
🔐

Layer 1 — Identity & Access

Email accounts, passwords, and who can access what. Without this, nothing else is secure.

💬

Layer 2 — Communication

How your team talks to each other, and how you communicate with your congregation or donors.

📁

Layer 3 — Documents & Files

Where things are stored, how they're shared, and how your team collaborates on documents.

🙏

Layer 4 — Ministry Management

Your ChMS or donor CRM — the hub for member data, giving, events, and volunteer tracking.

💰

Layer 5 — Giving & Transactions

Online and in-person giving tools that are secure, easy for donors, and integrate with your records.

📊

Layer 6 — Reporting & Insight

Dashboards, giving reports, and metrics that help leadership make informed, mission-aligned decisions.

Tools by Ministry Size

Not every tool fits every ministry. Here's what typically works well at each stage.

💡 Tip: Don't skip ahead. A tool that's "too simple" and fully adopted beats a powerful tool that nobody uses. Start where you are and grow intentionally.
Category
🌱 Small Under 100 people
🌿 Medium 100 – 500 people
🌳 Large / Multi-Site 500+ or multiple locations
Email & Identity
  • Google Workspace (free nonprofit tier)
  • Shared password manager (Bitwarden)
  • Microsoft 365 (nonprofit pricing)
  • Bitwarden Teams or 1Password
  • MFA on all accounts
  • Microsoft 365 Business Premium
  • Azure Active Directory / Entra ID
  • Enforced MFA + conditional access
Team Communication
  • Google Chat (included with Workspace)
  • Slack Free tier
  • Microsoft Teams
  • Slack Pro
  • Microsoft Teams (enterprise)
  • Dedicated channels by campus/team
Video Conferencing
  • Zoom Free (40-min limit)
  • Google Meet (free)
  • Zoom Pro or Teams (included in M365)
  • Zoom Business or Teams
  • Webinar capability for events
Document Storage
  • Google Drive (free 15GB per user)
  • Shared folder structure
  • SharePoint (M365) or Google Drive
  • Defined folder structure + permissions
  • SharePoint with governance policies
  • Document retention rules
Ministry Management (ChMS)
  • Breeze ChMS (~$72/mo)
  • Planning Center People (free tier)
  • Planning Center (full suite)
  • Realm (ACS Technologies)
  • Planning Center or Realm
  • Salesforce NPSP (free for nonprofits)
Online Giving
  • Tithe.ly (simple, affordable)
  • PayPal Giving Fund (no fees)
  • Tithe.ly or Pushpay
  • Integrated with ChMS
  • Pushpay (enterprise giving)
  • Full CRM + giving integration
Email to Congregation
  • Mailchimp (free up to 500 contacts)
  • Mailchimp Standard
  • Constant Contact
  • HubSpot Nonprofit
  • Or integrated in ChMS/CRM

Tools by Category

Detailed recommendations for each tool type — with pricing, best-fit notes, and what to look for.

💬
Team Communication

Messaging & Chat

Free
Microsoft Teams
Best overall. Included free with M365 nonprofit plans. Chat, meetings, files — all in one.
Freemium
Slack
Excellent UX. Free tier limits history. 85% discount available for nonprofits.
Free
Google Chat
Simple, works well if you're already using Google Workspace. Best for small teams.

⚠️ Pick one and stick to it. Teams split across email + text + Messenger lose too much.

📹
Meetings & Worship

Video Conferencing

Freemium
Zoom
Industry standard. Free tier: 40-min cap. Pro: ~$15/mo. Nonprofit discount available.
Free
Google Meet
Unlimited meetings for Google Workspace nonprofit users. No app install needed.
Free
Microsoft Teams
Full meeting features included in M365. Best choice if team already uses Teams.

💡 For livestreaming services, see StreamYard (freemium) or OBS Studio (free, more complex).

📁
Storage & Editing

Documents & Files

Free
Microsoft 365 Nonprofit
Word, Excel, PowerPoint, Teams, SharePoint, OneDrive. Often free for qualifying nonprofits.
Free
Google Workspace Nonprofit
Docs, Sheets, Slides, Drive, Meet. Free for most 501(c)(3) organizations.
Freemium
Dropbox
Simple file sync across devices. Good backup for teams needing basic shared storage.

⚠️ Apply for Microsoft 365 Nonprofit or Google for Nonprofits first — these are the best free deals in ministry tech.

🙏
People & Programs

Church / Ministry Management

Paid
Planning Center
Best all-around for churches. Modular — pay only for what you use. People module is free.
Paid
Breeze ChMS
Simple, affordable (~$72/mo flat). Great for small churches that don't need complex features.
Paid
Realm (ACS Technologies)
Strong for mid-size churches. Integrates giving, groups, and communication well.
Free
Salesforce NPSP
10 free licenses for nonprofits. Best-in-class CRM, but requires setup investment.
💰
Tithes & Donations

Giving Platforms

Freemium
Tithe.ly
Most popular church giving platform. App, text-to-give, kiosk. ~2.9% + 30¢ per transaction.
Paid
Pushpay
Enterprise giving with deep ChMS integration. Best for larger organizations.
Free
PayPal Giving Fund
Zero fees for registered nonprofits. Simpler, no app — good as a backup option.
Freemium
Square / Stripe
General-purpose payment processing. Works for events, merch, and basic giving pages.
🛡️
Protect Your Ministry

Security Essentials

Free
Bitwarden
Open-source password manager. Free for individuals and teams. Easy to deploy ministry-wide.
Free
Multi-Factor Authentication (MFA)
Built into Microsoft 365 and Google Workspace. Enable on all staff accounts this week.
Free
Google / Microsoft Backup
Both platforms include automatic file backup. Turn it on — it costs nothing extra.

🔑 Most breaches start with weak passwords or no MFA. These two steps prevent the vast majority of attacks.

Apply for These First

Before you pay for anything — apply for these nonprofit programs. Most ministries qualify and leave thousands of dollars of free software on the table every year.

Microsoft for Nonprofits

Microsoft 365 Business Premium — often free or deeply discounted for qualifying 501(c)(3)s.

microsoft.com/nonprofit

Google for Nonprofits

Free Google Workspace, YouTube Nonprofit, Google Ads grants ($10K/mo in free advertising).

google.com/nonprofits

TechSoup

Discounted software and hardware from 700+ partners. Adobe, Intuit, Cisco, and more.

techsoup.org

Salesforce.org

10 free Salesforce licenses for nonprofits. Best-in-class CRM for donor management at scale.

salesforce.org/nonprofit

Canva for Nonprofits

Free access to Canva Pro — design graphics, presentations, and social media content.

canva.com/nonprofits

Mailchimp Nonprofit

15% discount on paid plans. Free tier supports up to 500 contacts — enough for most small ministries.

mailchimp.com

Your 90-Day Action Plan

Don't try to fix everything at once. Work through these phases in order — each one builds on the last.

🗓️ Month 1 — Foundation

Apply for Microsoft or Google Nonprofit programs
Set up shared email accounts (firstname@yourministry.org)
Deploy Bitwarden for all staff
Enable MFA on all email and giving accounts
Choose one team chat platform — and shut down the others

🗓️ Month 2 — Collaboration

Create a shared drive folder structure for all teams
Move documents off personal drives and USB sticks
Train staff on document naming and storage conventions
Set up automatic backup (OneDrive or Google Drive)
Establish a simple staff offboarding checklist

🗓️ Month 3 — Ministry Systems

Evaluate and select a ChMS (or review your current one)
Consolidate member/donor records into one system
Streamline your online giving page — test it on mobile
Set up automated giving acknowledgments
Document your three most manual processes — then solve one

We Can Help

Not Sure Where to Start?

Every ministry's situation is different. A free 30-minute conversation with Justin Miller gives you a clear, prioritized starting point — based on your specific team, tools, and budget. No sales pitch. No jargon.